Please provide a written response for each question.
1
What is your contact information?
Name:
Company:
Phone:
Email:
2
What is the name of the project for which this survey pertains to?
3
Were you notified of project issues promptly via Project Development Reports (PDR's)?
Yes
No
N/A
Comments:
4
Were you satisfied overall with the Report issued by American Air Balance Co., Inc.?
Yes
No
Comments:
5
Was the Report comprehensive, complete and concise?
Yes
No
Comments:
6
Did you receive the Report in a timely manner?
Yes
No
Comments:
7
How would you rate American Air Balance Co., Inc. on a scale of 1 to 5, with 5 being the best?
(Worst)
1
2
3
4
5
(Best)
Comments:
8
Was the communication with our staff sufficient?
Sales:
Yes
No
N/A
Scheduling:
Yes
No
N/A
Field:
Yes
No
N/A
Accounting:
Yes
No
N/A
Reports:
Yes
No
N/A
Administration:
Yes
No
N/A
Comments:
9
What was the determining factor in selecting our firm?
Past Experience
Referral
Reputation
Report
Cost
Other (Please Explain)
Comments:
10
Is there anything we can do to improve our service?
Yes
No
Comments:
11
Would you recommend and/or specify American Air Balance Co., Inc.?
Yes
No
Why or why not?
12
Would you like someone to contact you to discuss any issues that you might have? We will use the information that you provided in Question 1 to contact you.
Yes
No
Comments:
13
Do you have any additional comments or concerns?